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Technical Support and Specialist Services
When you purchase an Oemeta metalworking fluid, specialist technical support is included as standard. We understand that maintaining in-depth knowledge of every aspect of your shop floor can be challenging. That is why, as “the coolant people”, we provide our customers with practical expertise, advice and ongoing support.
Our local Technical Support Engineers draw on extensive experience across a wide range of industries and applications. They visit your site to ensure your products are performing as intended and provide practical recommendations to help improve performance, reliability and fluid management.
Should urgent assistance be required, your dedicated engineer is available by phone, email or, when necessary, through a prompt site visit. Following each visit, you will receive a detailed report highlighting relevant findings and any recommended maintenance requirements.
In addition to the technical support included as standard, we also offer a range of supplementary specialist services, outlined below.
Practical Support for Metalworking Fluid Compliance
The Health and Safety Executive (HSE) make it clear that both employers and employees share responsibility for controlling the health risks associated with metalworking fluids.
At Oemeta, we support our customers at every stage of health and safety compliance. HSE guidance is built into our product development and reinforced through our ongoing technical support, helping you manage risks with confidence.
Our services include product testing, fluid monitoring, reporting, and tailored training options, all designed to protect your workforce, support best practice, and help you stay compliant without complexity.
Our experienced Technical Support Engineers will review your metalworking fluid management and shop floor practices, identifying potential risks and highlighting opportunities for improvement, giving you practical insight and peace of mind.
As part of our commitment, Oemeta offers a free Fluid Health Check.
Practical, Relevant, and Workplace Focused
Oemeta training is designed for anyone who works with metalworking fluids, supporting safe practices, better understanding, and improved shop floor efficiency. Operators who receive training are better equipped to help extend tool and fluid life while reducing fluid-related issues.
Training can range from practical “how-to” sessions to more structured programmes and is always tailored to your objectives, processes, and working environment. All training is delivered by experienced Oemeta Technical Support Engineers and aligned with current Health & Safety requirements and industry guidelines.
“Oemeta training is designed for anyone who works with metalworking fluids”
Training May Cover
- Safe handling and use of metalworking fluids
- Health & Safety responsibilities and best practice
- Fluid maintenance, monitoring, and troubleshooting
- Improving performance and extending fluid life
- Safe application of microbiology treatments
Supporting Compliance and Control
In line with the HSE’s Metalworking 5 guidance, regular microbiological testing is essential to keep metalworking fluids safe and under control.
Oemeta provides a fully managed testing service, offering one-off assessments or routine monitoring programmes tailored to your operation. Testing is carried out in accordance with HSE guidance and supported by our experienced Technical Support Engineers.
Our service includes HSE auditable reporting, expert technical advice, training or managed treatment applications, and scheduled testing programmes. Effective microbiological control helps protect employee health while delivering longer fluid life, improved odour control, reduced foaming, and more consistent machining performance.
With Oemeta managing the process, you can be confident your fluids are monitored correctly and in line with regulatory expectations.
Oemeta listen to your requirements and then recommends and supplies from our range of:
- Oil skimmers and separators
- Coolant test kits
- Mixing systems
- Auto top up and concentration control systems
- Stock level monitoring
- Water treatment equipment
- Water break tanks for compliance with Water Supply (Water Fittings) Regulations 1999
Equipment Maintenance
Keeping Your Equipment Performing at Its Best
Ensure your Oemeta-supplied equipment continues to operate efficiently with professional servicing and maintenance carried out by our experienced team.
Our Equipment Maintenance Service Includes:
- Full unit health checks to assess condition and performance
- Replacement of vital wear parts where required
- Thorough removal of dirt, oil, and residue
- Cleaning and servicing carried out by trained Oemeta professionals
The Benefits to Your Business
- Maintain consistent performance and reliability
- Reduce the risk of breakdowns and unplanned downtime
- Extend the service life of equipment
- Support a cleaner, safer working environment
Clear, Consistent Fluid Monitoring
Oemeta UK offers digital reporting tools that provide clear visibility of metalworking fluid condition, performance, and compliance. Whether you prefer simple in-house monitoring or advanced, technician-supported reporting, our tools deliver structured insights to support stable, efficient, and compliant processes.
Element – Simple Fluid Reporting
Element is Oemeta’s entry-level reporting tool, offering a clear snapshot of key fluid measurements and observations. It allows users to record data, check values against operating targets, identify when adjustment is needed, and maintain basic traceability for audits and internal checks.
logyc – Advanced Digital Monitoring
logyc is Oemeta’s advanced digital platform, providing full transparency, trend analysis, and structured digital records. It enables long-term data tracking, visual dashboards, early warning indicators, digital audit trails, and real-time data sharing to support proactive fluid management.
Learn more about logyc.
Why Use Oemeta Reporting Tools?
Whether using Element or logyc, Oemeta’s reporting tools help improve fluid stability, strengthen health and safety compliance, reduce downtime, and support informed, proactive maintenance decisions — turning monitoring data into meaningful insight.
Explore Oemeta’s Reporting Tools.
A Dedicated Oemeta Technician on Your Site
Oemeta UK’s on‑site fluid management service places a dedicated Oemeta‑employed technician directly at your facility, providing complete responsibility for all aspects of metalworking fluid and service oil management.
The technician works as an extension of your team while remaining an Oemeta employee, bringing specialist knowledge, consistency, and accountability to your shop floor in line with best practice, HSE guidance, and COSHH requirements.
Maximise the Benefits to Your Business
Having a dedicated Oemeta technician on‑site helps to:
- Maintain consistent fluid quality and performance
- Extend fluid life and reduce waste and consumption
- Improve process stability and machining results
- Reduce downtime caused by fluid‑related problems
- Support Health & Safety and regulatory compliance
- Free up operators and maintenance teams to focus on production
- Deliver predictable, controlled fluid management costs
An Employee with the Backing of Oemeta Expertise
Your on‑site technician can tap straight into Oemeta UK’s full technical infrastructure, including microbiology testing, Health & Safety support, training, reporting, and specialist product expertise. This ensures complex issues are escalated quickly and managed effectively.
United Kingdom
